Terms of Service
Last Updated: June 2026
Agreement to Terms
By accessing and using the Block Story website, you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any part of these Terms, please do not use our website or services.
About Block Story
Block Story is an online retailer offering premium building sets and related products for enthusiasts, collectors, and creators.
We reserve the right to update, modify, or discontinue products, services, or website content at any time without prior notice.
Orders
By placing an order, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- All information provided is accurate and complete.
- You are authorized to use the selected payment method.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud or unauthorized activity.
Pricing & Payments
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
We strive to ensure pricing accuracy; however, errors may occasionally occur. If a pricing error is identified, we reserve the right to cancel the order and issue a full refund.
Payments are securely processed through trusted third-party payment providers.
Product Information
We make every effort to accurately display product descriptions, specifications, images, and colors.
Due to differences in screens, lighting, and manufacturing variations, actual products may vary slightly from website images.
Product specifications, packaging, and contents may change without notice.
Shipping
Shipping times provided on our website are estimates only.
While we work closely with our fulfillment partners to deliver orders promptly, delays may occur due to:
- Customs processing
- Carrier delays
- Weather conditions
- Public holidays
- Other circumstances beyond our control
For additional information, please review our Shipping Policy.
Returns & Refunds
Returns, refunds, and exchanges are governed by our Refund Policy.
Please review our Refund Policy before making a purchase.
Intellectual Property
All content on the Block Story website, including but not limited to:
- Logos
- Graphics
- Images
- Product descriptions
- Website design
- Written content
is owned by or licensed to Block Story and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with website functionality or security.
- Submit false or misleading information.
- Use automated tools to scrape or copy website content.
Limitation of Liability
To the fullest extent permitted by law, Block Story shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Disclaimer
All products and services are provided on an "as is" and "as available" basis.
We make no warranties, express or implied, regarding the availability, reliability, or suitability of our website or products.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective immediately upon posting on this page.
Your continued use of our website constitutes acceptance of any updated Terms.
Contact Us
For questions regarding these Terms of Service, please contact:
Email: support@theblockstory.com
Block Story