Privacy Policy
Information We Collect
We may collect the following information when you visit our website, place an order, or contact us:
Personal Information
Name
Email Address
Billing Address
Shipping Address
Phone Number
Payment Information
Order History
Automatically Collected Information
IP Address
Browser Type
Device Information
Operating System
Pages Viewed
Referring Websites
Website Usage Data
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Communicate regarding orders and account activity
• Improve our products and services
• Prevent fraud and unauthorized transactions
• Send marketing communications (where permitted)
• Comply with legal obligations
Payment Processing
Payments are securely processed through trusted third-party providers, including Shopify Payments and PayPal.
We do not store complete payment card information on our servers.
Marketing & Advertising
We may use cookies, pixels, and similar technologies to:
• Measure website performance
• Improve user experience
• Deliver personalized advertising
• Conduct marketing campaigns
This may include services provided by Meta (Facebook and Instagram), Google, and other advertising partners.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and personalize content and advertising.
You may manage cookies through your browser settings.
Sharing Information
We may share information with trusted service providers involved in operating our business, including:
Shopify
Payment Processors
Shipping Carriers
Analytics Providers
Marketing Platforms
We do not sell your personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
However, no method of electronic transmission or storage is completely secure.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Access to your data
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Data portability
Opt-out of marketing communications
To exercise these rights, please contact us.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal obligations.
Children's Privacy
Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children.
Changes To This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
Email: support@theblockstory.com
Block Story